1. Introduction
At Rippletide, safeguarding your personal data is paramount. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.
Rippletide SAS, 50 rue Saint Placide, 75006 Paris, France.
Rippletide USA Corp., 2 Embarcadero, 94111 San Francisco, CA, USA.
2. Data We Collect
We may collect the following categories of personal data:
- Identity data: name, job title, company name
- Contact data: email address, phone number
- Technical data: IP address, browser type, usage data
- Service data: data processed through our platform as part of your use of Rippletide's services
3. How We Use Your Data
We use your personal data to:
- Provide and improve our services
- Communicate with you about your account and our products
- Comply with legal obligations
- Ensure the security of our platform
4. AI Infrastructure & Data Processing
Rippletide leverages its own infrastructure and expertise in artificial intelligence to optimize performance. Our internal AI models are tailored and optimized for specific enterprise needs. These models are deployed on robust and secure platforms that can include Amazon SageMaker, Google Cloud Platform (GCP), Microsoft Azure, and HuggingFace, ensuring the highest standards of data security and privacy.
5. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our platform, conducting business, or serving you, provided they agree to keep this information confidential.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
7. Your Rights
Under GDPR and applicable data protection laws, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise any of these rights, contact us at privacy@rippletide.com.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Rippletide is GDPR and CCPA compliant. SOC 2 type II certification is in progress.
9. Contact & Complaints
For any questions or complaints regarding this Privacy Policy, contact us at privacy@rippletide.com.
You may also contact the CNIL (Commission Nationale de l'Informatique et des Libertés) for any complaints regarding data protection.